Oceana Hotels - View

Terms

  • Oceana Hotels & Restaurants

  • East Overcliff Drive
  • BH1 3AG Bournemouth (Dorset) - UNITED KINGDOM
  • Tel: 01202 298350
  • sales@oceanahotels.co.uk

TERMS & CONDITIONS

This is where you can find various terms and conditions relating to bookings at OCEANA Hotels. Scroll down to view tabs and select relevant information.

Bedroom Bookings (Seafront)

CUMBERLAND TERMS & CONDITIONS SUNCLIFF TERMS & CONDITIONS OCEAN BEACH TERMS & CONDITIONS

Bedroom Bookings (Central)

HERMITAGE TERMS & CONDITIONS

Weddings Bookings

View The Cumberland Wedding Pdf View The Suncliff & Ocean Beach Wedding Pdf

Meetings & Event Bookings

The Cumberland meeting & events Pdf The Suncliff meeting & events Pdf The Ocean Beach meeting & events Pdf

SPA BOOKINGS


Spa Etiquette

To ensure we have a true understanding of your needs and to make your time with us as pleasurable as possible, we recommend you arrive at Oceana Day Spa 15 minutes prior to your scheduled appointment.

Spa Attire

Your modesty will be respected at all times; disposable underwear is available if desired.

Valuables

Oceana Day Spa and Oceana Hotels Group does not accept responsibility for any lost or stolen items.

Spa Ambience

Oceana Day Spa is a tranquil environment for everyone to enjoy. As a courtesy to our other guests, please switch off your mobile phone or place it in silent mode at all times within the spa.

Late Arrival

If you arrive late for an appointment, you will receive the best treatment possible within the remaining appointment time. It may be necessary to decrease your time with respect for the next appointment. Full treatment costs apply.

Cancellation Policy

Cancellations or rescheduled appointments must be advised at least 24 hours in advance by calling Oceana Day Spa on 01202 208 666 or via email enquiries@oceanadayspa.co.uk. Any cancellations or rescheduled appointments with less than 24 hours notice will be charged 50%. If cancelling an accommodation package, you still need to advise the spa as the treatment appointment is not cancelled automatically and will be charged.

Age Policy

Treatments for over 18s only. No children allowed in the spa for health and safety.

Parking

Limited parking is available on a first come first served basis. Please check with reception for charges and registration of your vehicle. Alternative, inexpensive parking is also available on the Seafront.

Payments

All payments must be made directly to the Day Spa and can not be charged to room accounts.

General

We reserve the right to amend facilities and opening times without prior notice.